Designed with both residential and business customers in mind, N.E.T. VoIP allows
anyone with broadband (high-speed) Internet access to use their regular phone to make
UNLIMITED calls to anywhere in the U.S. and Canada . N.E.T. VoIP subscribers get worldwide
UNLIMITED In-Network calling to other N.E.T. VoIP subscribers at no extra charge.
Personalized voicemail is a service that allows callers to leave messages when you are not
available to answer your phone. N.E.T. VoIP's voicemail permits you to record your own outgoing message,
so that when calls are routed to your voicemail after a selectable number of rings,
they will hear your voicemail greeting and have the option to leave a message.
This is a N.E.T. VoIP feature that is always free of extra charge.
Just dial form your N.E.T. IP Phone *98
- the systm will ask for mailbox, please input your phone number
- next the system will ask for the password
- Now follow the rest of the prompt.
Caller ID allows N.E.T. VoIP subscribers to view an incoming caller's phone number before answering the call.
With caller ID, when your phone rings, the incoming caller's number appears on the display screen of your telephone.
Obviously, your phone must have caller ID capability for this feature to be used.
This is a N.E.T. VoIP feature that is always free of extra charge.
Call Waiting permits callers to get through to you even when you are on the phone with another
call. You will hear a beep indicating an incoming call. You will then be able to put your
current caller on hold and answer the new call. You can continue to alternate between parties
as often as you'd like. It's like having two lines while paying for only one.
You'll never miss a phone call again. This is a N.E.T. VoIP feature that is always free of
extra charge.
How does it work? When you are on a call and the line beeps,
simply press the flash button or switch hook. You will be connected with the waiting party
and your original party will be placed on hold. Press the flash button or switch hook again,
to reconnect to the original party and hold the waiting party. If a third caller tries to reach
you they'll get a busy signal or be forwarded to voicemail.
Just dial form your N.E.T. IP Phone *70
Call Return is a service that allows you to automatically call back the last incoming call whether
you answered it or not, without having to dial the number. To call back the last party that called,
dial the call return feature code *69. This is a N.E.T. VoIP feature that is always free of extra charge.
To use the feature: Pick up the phone. Press *69 and follow the prompts stay on the line to automatically ring the last number
that tried to phone your number.
You can disable call waiting on a per call basis and send all new callers to voicemail
or present a busy tone if voicemail is disabled while you are on a phone call.
By dialing *71 before making your call, you disable the call waiting for that call.
This is a N.E.T. VoIP feature that is always free of extra charge.
Calling Waiting ID allows your phone to display the number of another caller while on the phone.
Call Waiting must be enabled for Call Waiting ID to display.
This feature requires that you have a telephone with built-in Caller ID capability and a display
or an external Caller ID box with a display. This is a N.E.T. VoIP feature that is always free of extra charge.
You can prevent your phone number from being displayed when calling, by using Calling Line ID Delivery Blocking.
This feature allows you to block your number from being shown when calling other numbers.
This is a N.E.T. VoIP feature that is always free of extra charge.
To employ Caller ID Block on all outgoing calls Please contact us.
Three-way calling allows you to create an instant conference call between yourself and other two parties.
No special equipment is required to use Three-way calling. This is a N.E.T.
VoIP feature that is always free of extra charge.
Three-way calling behaves like two individual phone calls made from your account at the same time.
If you are on N.E.T. VoIP's Unlimited plans, both calls are completely free.
Just dial the first number when the party answer press the FLASH key and the dial the second number,
Pres FLASH again and the 3 calls will be connected.
Save time and money with N.E.T. VoIP's Online Account Management and Billing.
Online billing lets you view, automatically pay and analyze your billing statement all through an Internet connection.
Because N.E.T. VoIP does all billing online, you eliminate all the paperwork and the need for stamps.
This helps us keep our costs low, which we gladly pass on to our users for great savings.
Still, some users need a hard copy of their invoices for record keeping purposes.
You can print a billing history at any time from the billing tab of your account manager.
N.E.T. VoIP's online billing is designed to be convenient for you to view an itemized
call history of both inbound and outbound calls.
You can also view current and previous invoices, billing and charge summaries,
monthly usage summary, and payment history. N.E.T. VoIP's online account allows
you to manage the configuration of your packet account including turning off voicemail,
setting the number of rings before going to voicemail, and forwarding your phone to an
alternate location. This is a N.E.T. VoIP feature that is always free of extra charge.
N.E.T. VoIP allows you to choose a phone number from any of the available rate centers,
regardless of where your N.E.T. VoIP phone will be physically located. N.E.T.
VoIP asks you to specify the "rate center" (calling area or city name)
that you would like to have assigned to your account. There can be many rate centers
within one area code. With N.E.T. VoIP, you can request a rate center that is local to
those who call you the most. Rate center selection does not affect your N.E.T. VoIP calling rates.
When you make calls from your N.E.T. VoIP account, all calls within the United States and Canada
are included with your flat rate N.E.T. VoIP service. On all of our calling plans,
calls between two N.E.T. VoIP subscribers are always free and unlimited, anywhere in the world.
Remember: N.E.T. VoIP is available to you even if we do not have your local area code or rate center.
Your N.E.T. VoIP area code and phone number is only used for inbound calls.
If a more desirable rate center later becomes available, N.E.T. VoIP will assign a new number to your account.
This is a N.E.T. VoIP feature that is always free of extra charge.
The Do Not Disturb (DND) feature allows you to send all incoming calls to your voicemail without
ringing your phone. This is a great feature for giving yourself a little quiet time.
To activate DND, simply dial *78 on your N.E.T. VoIP phone. A modified dial tone is presented
to the user indicating DND is enabled. Dial *79 to deactivate. This is a N.E.T.
VoIP feature that is always free of extra charge. (Note: if in your account setting voicemail
is turned off, the incoming caller will receive a busy signal when DND is enabled.)
Callers who block their identity to avoid being screened by Caller ID can be handled by this
useful feature. Anonymous Call Blocking can be enabled to send these callers directly to your
voicemail. A modified dial tone is presented to indicate when anonymous call blocking is enabled.
This is a N.E.T. VoIP feature that is always free of extra charge. Simply dial the code *77 to
activate this service and *87 to deactivate. (Note: if in your account setting voicemail is turned off,
the caller will receive a busy signal when Anonymous Call Blocking is enabled.)
N.E.T. VoIP allows you to use your telephone keypad to change you voicemail and call settings as well as your personal access password.
All N.E.T. VoIP lines can have fax machines connected to them and bill at normal calling rates.
Just plug aFax machine into the adapter
The process can take up to six weeks to complete. N.E.T. VoIP will provide a temporary phone
number during the process as well as turn off old service with a customer signed LNP
Authorization form.
The three-digit telephone number "9-1-1" has been designated as the "Universal Emergency Number,"
for citizens throughout the United States to request emergency assistance. It is intended as a nationwide
telephone number and gives the public fast and easy access to a Public Safety Answering Point (PSAP).
With the emergence of cellular and Internet telephone services, there is demand to deliver a comprehensive
911 solution from these telecommunication mediums as well. N.E.T. VoIP is the first Internet residential
telephone service to offer "Enhanced" 911 (E911) service which automatically routes calls and computer-based
"screen pops" of caller information to emergency personnel at local Public Safety Answering Points (PSAPs).
Because N.E.T. VoIP's E911 call data is routed as emergency traffic and is accompanied by E911 caller information,
callers receive the same response from emergency personnel that they are accustomed to receiving from legacy,
switched telecommunications 911 services provided by traditional telephone carriers.
N.E.T. VoIP's E911 also provides emergency operators with a caller's location information.
This information could be vital for cases where the caller is unable to reveal or communicate
their whereabouts because of the emergency condition. 8x8, a signatory to the Voice on the
Net Coalition/NENA (National Emergency Number Association) statement of principles,
has been working with its commercial partners and NENA to rapidly deploy E911 services to
N.E.T. VoIP subscribers. Until now, Internet telephone service providers have either not supported 911
emergency calls or have utilized simple "10-digit routing" technique to pass 911 calls to non-emergency,
telephone numbers. These "10-digit routing" techniques typically resulted in 911 calls being connected
to a variety of locations including non-emergency or administrative lines of PSAPs, the "crime-not-in-progress"
number of a police station, or, in some instances, invalid numbers. N.E.T. VoIP's E911 service,
developed in partnership with Level3 Communications (Nasdaq : LVLT), eliminates these issues,
and delivers on the principles outlined in 8x8's past agreements with NENA. Upon signing up for
this optional N.E.T. VoIP service, 8x8 will take down vital information of your stationary location
so that in the unfortunate event where emergency E911 services are required you will be automatically
routed to the correct group and location handling standard 911calls.
Cost: $1.50 per month, $9.95 activation fee
A Virtual Phone Number is a second number that when called rings to a primary N.E.T. VoIP line.
Virtual Phone Numbers can be from most area codes in the U.S., thereby providing enormous savings
to people phoning you from that selected area code. Virtual Phone Numbers virtually eliminate
long-distance phoning charges for anyone calling within that numbers' area code. As example,
you may live in California and have a child going to school on the east coast.
If you subscribe to a virtual phone number with your child's college's area code,
any call the student makes to that Virtual Phone Number which N.E.T.
VoIP automatically routes to your primary phone line is a local, toll-free call.
All you pay is the small monthly fee for the Virtual Phone Number. For businesses,
in addition to saving their customers and potential customers money, by permitting them
to make a call to a number in their local area code, Virtual Phone Numbers allow the enterprises
to show a local presence in a geographic area without physically residing there.
Just as your primary N.E.T. VoIP number does not necessarily need to be tied to your actual
geographical location, virtual phone numbers can be taken out from any of your business
contacts' local area codes.
As an example, suppose you are a snow ski manufacturer based in Alabama while your
biggest customers are located in Seattle, WA, Denver, CO, St. Cloud, MN and Albany,
NY. All you pay is the small monthly fee for the four different Virtual Phone Numbers,
each with an area code of the four different hubs of your business activity.
Now, your customers never have to dial long distance to place an order and feel
your right next door. Virtual Phone Numbers cost $4.95 per month, with an $9.95
activation fee and can only be added to Freedom Unlimited, Plus and Virtual Office service plans.
How Does It Work? Virtual Numbers work like email address aliases. In the same way that you can have
more than one email address point to the same email account, you can have more than one N.E.T.
VoIP number link to your N.E.T. VoIP primary number. Behind the scenes, the N.E.T.
VoIP Call Routing Network points your Virtual Number calls to your primary line.
This transfer is just as fast and seamless as any other N.E.T. VoIP phone call.
How Can I Get a Virtual Number?
- Sign up and active N.E.T. VoIP account, if you don't have one already.
- Log into your account page.
- Click on "Add a Virtual Number" from the "Upgrade Plan Tab" on your account page.
Cost: $4.95 per month, $9.95 activation fee
(Virtual Office and residential service accounts)
Virtual Office extensions are automatically set to ring distinctively for internal or external callers.
For non virtual office customers this feature is automatically enabled when virtual numbers
are assigned to one single-party line. The distinctive ringing helps identify to the called party
which of these DIDs is called, enabling subscribers to answer the call appropriately or even not at all.
When the Primary Directory Number (PDN) is called, the standard ringing or call waiting signal is applied.
When a Secondary Directory Number (SDN) is called, a coded ringing is applied and so on for each virtual inbound number.
The characteristics of the signals at a subscriber's location depend on the set up of primary number,
virtual number 1 and so on. This is a N.E.T. VoIP feature that is always free of extra charge.
N.E.T. VoIP offers an inexpensive way to have toll-free number service for your business or
for your personal use. We offer toll-free number service in conjunction with our
unlimited calling plans that provide your callers the ability to phone you for no charge
regardless of their location inside the US or your location worldwide. N.E.T.
VoIP's toll free service costs a fraction of what traditional telephone service providers charge.
Our toll free service plan offers you a flat monthly fee that includes 100 minutes of
inbound toll-free calls and an industry low 4.5 cents a minute thereafter for inbound calls.
How Can I Get a N.E.T. VoIP Toll-Free Number? 1. Make sure that you have an active N.E.T.
VoIP account 2. Log into your account page 3. Click on "Add a Toll-Free Number" from the
"Upgrade Plan Tab" on your account.
Cost: $4.95 per month, over 100 minutes 4.5? per minute, $9.95 activation
With N.E.T. VoIP you can now call 411 to connect to the National Directory Assistance and Reverse
Directory Assistance public operators enabling you to check telephone numbers,
addresses and reverse look up services across the nation. There is a $.75 per call fee that
will be charged for the service and all you'll have to do is call 411 for local or national directory assistance.
Cost: $0.75 per call
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